We're on a mission to help property hosts deliver exceptional guest experiences while earning more revenue—all with less manual work.
GuestGuide was born from a simple frustration: answering the same guest questions over and over again. Our founders, Sarah and Michael, were managing their own vacation rentals when they realized they were spending hours each week responding to messages about WiFi passwords, check-in instructions, and local recommendations.
They tried printed guidebooks, but guests would lose them. They tried PDFs, but they were hard to update and guests rarely read them. They knew there had to be a better way—something digital, always accessible, and smart enough to answer questions automatically.
In 2023, they built the first version of GuestGuide: a mobile-friendly digital guidebook with AI-powered question answering. Within months, they reduced their manual responses by 87% and started earning extra revenue through built-in upsells.
Today, GuestGuide serves over 500 properties worldwide, from single vacation rentals to large property management companies. We're proud to help hosts save time, delight guests, and grow their businesses.
The principles that guide everything we do
Every feature we build starts with one question: Does this improve the guest experience?
We leverage cutting-edge AI to solve real problems for property hosts and managers.
Your success is our success. We're committed to helping you grow your hospitality business.
We protect your data and your guests' privacy with bank-level security.
The people building the future of hospitality
CEO & Co-Founder
CTO & Co-Founder
Head of Product
Head of Engineering
Active Properties
Questions Answered
Revenue Generated
Average Rating
See why hundreds of hosts trust GuestGuide to manage their properties.